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Business Analysis & Consulting

We offer end-to-end business consulting services designed to drive clarity, alignment, and transformation. This includes business case preparation, discovery of current-state processes and systems through workshops and /or interviews, value stream mapping to understand how value flows across the organisation. Using L1–L4 business process modelling, we define the future state, identify gaps and pain points, and conduct in-depth efficiency and effectiveness analyses. This approach supports process optimisation, cost-benefit evaluation, and strategic transformation planning. We also assist with presales consulting and maintain strong OEM relationships to ensure fit-for-purpose solutions.

It all begins with an idea. If you may wish to build a strong, well-reasoned argument for why a project or idea makes sense and making sure it’s worth the investment – Essentially breaking down the problem, exploring solutions, weighing budgetary costs and benefits
It’s all about getting a clear picture of how things work today—diving into processes, challenges, and pain points
A visual representation of end-to-end business process, highlighting the flow of data and information which contributes to value creation for the organisation
It entails systematically mapping L1-L4 business processes to provide a clear view of existing workflows—across applicable business or organisation’s functions — enabling the identification of inefficiencies & opportunities for driving process optimisation, and supporting strategic performance improvement
Rethinking and reshaping how things are done in a business to make them faster, smarter, and more in line with what the business needs to succeed
A List of Gaps & Pain points as per applicable context’s
- Strategy Context-A strategic assessment comparing the current operating model with the envisioned future state to uncover capability gaps, misalignments, and priority areas for transformation
- Operations Context-A process-oriented analysis contrasting existing workflows with the future-state design to pinpoint inefficiencies, operational bottlenecks, and improvement opportunities for enhanced performance
- Technology Context-A structured evaluation of the current technology landscape against the target architecture to identify system, integration, and functionality gaps, enabling a roadmap for modernisation
This is about taking a closer look at the business processes and analyzing its efficiency and effectiveness.
This is about optimizing the business process in terms of its efficiency and effectiveness
This is about conducting a comparison of the costs and the benefits associated to a business process which would help in taking informed decisions if needed with regards to the business process in play ..
This is about providing assistance on pre-sales activities with regards to a product that a business intends to sell .
This is about assistance on managing relationship with OEM’s for the business

Enterprise Architecture & System’s Consulting

We help organisations make sense of their technology landscape and align it with what truly matters—their business goals. Through our Enterprise Architecture and Systems Consulting services, we work closely with teams to define where they are, where they want to be, and how to get there with clarity and structure.

With TOGAF certified Enterprise Architect’s involved , we help organisations bridge the gap between business goals and technology strategy. Leveraging frameworks like TOGAF and Zachman, I can support clients in designing structured, scalable, and future-ready architectures.

Whether it’s modernising legacy systems, enabling digital transformation, or aligning capabilities across business, data, applications, and technology layers, I focus on reducing complexity and driving value. Our approach combines strategic thinking with hands-on delivery to ensure every initiative supports long-term growth.

With cross-sector experience in government, utilities, logistics, and retail, I work closely with stakeholders to bring clarity, consistency, and confidence to enterprise-wide change.

This is about defining applicable enterprise architecture in line with TOGAF and facilitating its implementation for the business covering
This is about assisting the business which intends to undergo digital transformation with
- Discovery - Current State Process & the applicable Systems
- Future State - Process and System Strategy
- Technology Roadmap to assist the digital transformation
This is about Digital Strategy that the business needs to consider and apply to go digital
- Enterprise Architecture Design
- IT Roadmap Design & Development
- Systems Design & Roadmap
This is about getting the RFI & RFP done for the evaluation and selection of technology to cater to your Digital roadmap and technology needs
This is about estimating the quantity and type of licenses that may be required for a technology under consideration for the implementation thus assisting in the
optimization of the implementation costs
This is about cost benefit analysis
This is about providing Technology Advisory on applicable technologies as desired by the business for ERP’s CRM’s etc.
This is about providing assistance of the selection of technology and the management of implementation of the same
This is about providing assistance on the selection of vendor for the applicable technology services desired by the business and the management of the business
1.We provide DevOps services powered by Microsoft’s ecosystem to help organisations modernise and streamline their software delivery lifecycle.
2.By adopting Microsoft’s DevOps frameworks and best practices, we help clients increase agility, reduce time-to-market, and enhance the quality and consistency of software releases—while maintaining full traceability and compliance.
3.Leveraging tools like Azure DevOps, GitHub Enterprise, and Azure Repos, we enable continuous integration, continuous delivery (CI/CD), infrastructure as code, and environment automation within secure, cloud-native or hybrid environments.
4.Our services include setting up and optimising CI/CD pipelines, automated testing, release management, monitoring, and governance—ensuring faster, more reliable, and repeatable deployments. We support containerisation using Azure Kubernetes Service (AKS) and integrate DevOps practices into broader solution delivery, enabling seamless collaboration across development, operations, and QA teams.
This is about providing assistance on data migration into the applicable system’s

PMO,Program & Project Management Services

We offer a comprehensive suite of Program and Project Delivery Services to enable structured, transparent, and outcome-driven execution. With PMP-certified professional’s (PMI) involved , we bring globally recognised project management standards and practices to help clients drive initiatives from strategy through to execution.

Our services include establishing and operating Project Management Offices (PMOs), end-to-end program and project management, and detailed project accounting to support financial oversight. We also assist with change management, stakeholder engagement, and resource planning—ensuring the right capabilities are aligned with delivery needs at every stage.

Beyond execution, we help design and implement Target Operating Models (TOMs) that align future-state business capabilities with strategic objectives, supporting long-term value and sustainable transformation.

Whether it's a single initiative or a multi-stream program, we bring the discipline, insight, and flexibility needed to deliver with confidence and clarity.

Project Management Office Setup and Delivery
- Strategic Services
  - Portfolio Management-Aligning program’s & projects with business objectives and prioritizing based on strategic value.
  - Governance & Compliance-Establishing policies, processes, and standards for project execution.
  - Stakeholder Communication-Ensuring transparency and reporting to executives and key stakeholders.
- Project Support & Oversight
  - Project Governance & Methodology-Implementing frameworks such as Agile, Waterfall, or Hybrid models.
  - Project Monitoring & Reporting
  - Resource Management-Tracking project progress, risks, and performance metrics.
  - Financial Management & Budgeting-Ensuring cost control and financial tracking.
- Process Improvement & Standardization
  - Standard Operating Procedures-Developing best practices and workflows.
  - Templates and Documentation-Providing standard templates for project charters, risk logs, etc.
  - Quality Assurance & Risk Mgmt-Conducting project audits and risk assessments.
- Tools & Technology Support
  - Project Management Tools-Managing tools like MS Project, Jira, or ServiceNow.
  - Data Analytics & Reporting-Leveraging dashboards for performance tracking.
  - Automation & Digital PMO-Implementing AI and automation in project management
- Capability Development & Training
  - Project Management Training & Certification Assistance-Upskilling teams with guidance around PMP, PRINCE2, Agile certifications.-Upskilling teams with assisting them get PMP, PRINCE2, Agile certifications.
  - Knowledge Management & Lessons Learnt-Documenting and sharing project insights.
Conduct Program Management
1. Strategic Alignment & Governance
Defining Program Goals & Objectives
Establishing Governance Frameworks
Aligning Initiatives with Business Strategy
Stakeholder Management & Executive Reporting
2. Program Planning & Execution
Program Roadmap Development
Portfolio & Resource Management
Milestone Tracking & Performance Monitoring
Change Management & Risk Mitigation
3. Financial & Budget Management
Budget Planning & Cost Control
Financial Forecasting & ROI Analysis
Vendor & Contract Management
4. Risk & Compliance Management
Enterprise Risk Identification & Mitigation
Regulatory & Compliance Adherence
Business Continuity & Contingency Planning
5. Performance Measurement & Optimisation
KPI & Metrics Tracking
Quality Assurance & Continuous Improvement
Lessons Learned & Best Practices Documentation
Conduct Project Management
(Hybrid, Agile, Waterfall & Blended Methodologies)
* Project Charter
* Earned Value Management
* Project Tracking
* Project Estimations
* Project Planning
* Project Budgeting and Controll
* Resource Management
* Team Management
* Risk Management
* Vendor Management
* Stakeholder Management
Conduct Project Accounting
Managing & Maintaining Relationship with your technology partners,suppliers and vendors.
Staffing & Resourcing As per project specific needs if desired
Designing and Setting up the applicable operating model to meet the project objectives
- Change Strategy (ADKAR) Adoption Support
- Training & Handholding for Team
- Instructional Design & Knowledge Transfers

M365-D365

Solutions & Services

We deliver end-to-end Microsoft ecosystem solutions and support services that enable organisations to modernise, automate, and operate with agility. As a Microsoft Certified Professional and a certified D365 Specialist, I bring hands-on expertise in designing and delivering intelligent, scalable solutions tailored to industry needs.

Our capabilities span M365-based modern workplace solutions to drive seamless collaboration, Power Platform services for low-code innovation, and Azure cloud infrastructure for secure, resilient, and scalable environments. We also implement and optimise Dynamics 365 business applications—including Supply Chain Management, Financial management , Customer experience and relationship mannagement , Project Operations and Copilot AI features—to enhance operational visibility, process automation, and data-driven decision-making levaraging analytics capabilities of the Microsoft’s technology and applicable ecosystem.

Beyond implementation assistance, we provide ongoing support, system administration, and optimisation services to ensure these platforms deliver sustained value, performance, and reliability over time.

Whether you're starting your Microsoft journey or looking to get more from your investment, we can offer the expertise to guide assist and support your transformation Or management of Microsoft solutions and services landscape.

Modern Workplace implentation assiatance and support using M365 tools & Technologies
Solutions and cpabilities built using Power Platform tools and technologies
Azure Setup & Cloud based solutions and services
Tools & Technologies cutting across the value stream of the business using MSD tools and technologies
Implement Copilot and Data Driven AI solutions.

BOT- Service Delivery Approach

NDA - A Non-Disclosure Agreement (NDA) will need to be signed to ensure the confidentiality of all discussions and engagement between yourself and S&A Solution’s.
MSA - The Master Services Agreement would be signed to set out the overall terms and conditions under which S&A Solutions may be engaged to provide services, outlining the generalised nature of the work .
SOW / POW - This would involve a high level defintion of the scope of work or the program of work to broadly define the scope of work involved or the boundaries of work to be done during the course of engagement. Note: This would be articulated in mutual consent and consultation.
Discovery- We’ll begin by understanding your requirements—starting with a kickoff discussion, followed by more detailed conversations as needed.
Note: The discovery phase may be conducted in one or both of the following formats:
a. Joint workshops with relevant participants
b. One-on-one interviews with key business representatives
Some aspects of the discovery may require a collaborative workshop format, especially where multiple stakeholders are involved, while others may be better suited to individual interviews.
Based on the outcomes of the discovery, a detailed asssesment report and the business requirements document will be prepared and presented for formal sign-off by the business.
Design - The design phase will begin once there is adequate clarity and agreement on the requirements.
This phase esentially can consist of 2 Braod Level Activities & Deliverable
1. Technology Evaluation & Selection ( Decision on the Technologies to be considered )
2. Architecture & Solution Design - ( Once the Technology has already been decided )
Cofiguration & Development- Following approval of the design in consultation with the business, the configuration and development work will be initiated to progress on it
Note: Depending on the nature of the engagement and the agreed delivery model, Steps 4 and 5 may sometimes be carried out in parallel, in consultation and agreement with you.
Testing - Following configuration and development, a testing phase is conducted to ensure the solution functions as expected and meets the defined requirements.
Training- After testing is completed, training is provided along with a draft user guide, allowing you to explore and test the solution independently.
UAT & Fixing - The process will involve two cycles of testing and feedback, allowing for iterative fixes and improvements.
User Manual V 1.0 - Following UAT & Fixing the draft user manual is refined, and Version 1 of the official user manual is delivered ahead of the solution release
Deployment & Release -Following successful User Acceptance Testing (UAT) and resolution of any identified issues, the solution is deployed and released for use.
Handholding & Operate - Following the release, we provide post-deployment initial handholding for a limited period, as mutually agreed.This includes hands-on initial user assistance such as resolving initial teething issues in using , answering user queries, enabling smooth adoption—commonly referred to as the 'hypercare' assistance.
Transfer - The target operating model is setup in alignment with the guidelines of ITIL & ITSM to enable continous operations and improvement.
Continous Operations & Improvement- After the deployment and release is conducted the support and continous improvement activities may be conducted on a regular basis.

Engagement Model

The following stages of the Solution Delivery Model conducted physically onsite at your location and the rest of the activities are conducted remotely.

Discovery
Training
UAT
Benefit- It helps us in minimizing costs of delivery and we are happy to pass on the benefit to you as a customer
All other stages are conducted remotely
Status & Progress Updates Presented at regular intervals as may be desired

a la carte service required?

Please Provide Us Your Business Name and Contact Details to Cummunicate
A- Please provide a brief and a broad description on your requirement , under “Please Provide A Broad Level Requirement” Text box.
B- To further help you in a better and amore specific manner , please pick a specific option on the ala-carte list under “ Let’s get a bit specific! What Would You Like Help With ?” menu option
Based upon your requirement , you may raise
1. A PO (Purchase order) with an hourly charge out rate as mutually agreed on the service required would need to be raised in the favour of S&A Solutions
2. Else, A Contract With the scope of the service required. may be shared to signup for the services prior to initiating the services
3. An NDA ( Non Disclosure Agreement) May Need To Be Signed, however Optional on a case to case basis
4. MSA / SOW - Optional On case to case basis